Refund Policy

Last Updated: 28 August 2025

We strive to ensure our customers are 100% satisfied with our product. If you have any issues with your purchase, please review our refund policy below.

1. Eligibility for a Refund

You are eligible for a refund or replacement under the following conditions:

• You received a product that was damaged during transit.
• The product's seal was broken upon delivery.
• You received the wrong product.

2. How to Request a Refund

To request a refund or replacement, please contact us within 24 hours of receiving your order at desighee@bhubaneswar.xyz or call us at +91 63724 60791. Please provide your order details and a photo of the product issue.

3. Process

Once your request is received and inspected, we will notify you of the approval or rejection of your refund. If approved, we will either arrange for a replacement to be sent to you at no extra cost or process a refund to your original method of payment, if applicable.